Effective Date: 15 August 2026
Website: ForestBazar.com
Business: Forest Bazar
Forest Bazar delivers plants, nursery products, gardening products, pots, accessories, and other products to customers through available delivery and courier services.
This Shipping Policy explains our delivery process, estimated delivery time, shipping charges, and customer responsibilities.
Forest Bazar currently provides delivery services to available locations within Bangladesh, subject to courier availability and product-specific delivery restrictions.
Delivery availability may vary depending on:
Certain large, fragile, rare, or sensitive plants may have limited delivery coverage.
After an order is successfully placed, Forest Bazar will process and verify the order.
Orders may require additional time for:
Processing time may vary depending on the product and order volume.
Estimated delivery times may vary depending on the customer's location and selected delivery service.
As a general guideline:
Inside/near Jamalpur: approximately 1–3 working days.
Other areas of Bangladesh: approximately 2–7 working days.
These are estimates only and are not guaranteed delivery deadlines.
Remote areas, weather conditions, public holidays, courier delays, transportation problems, natural disasters, or other circumstances beyond Forest Bazar's control may cause additional delays.
Delivery charges may vary according to:
The applicable shipping charge will be communicated or displayed during the ordering process whenever possible.
For some products, sellers may specify separate delivery charges.
Live plants require special packaging and handling.
Before dispatch, Forest Bazar may:
The appearance of a plant may change slightly during transportation.
Minor leaf movement, leaf yellowing, temporary drooping, or transportation stress may occur and does not automatically indicate a defective plant.
Extreme weather may affect plant delivery.
During periods of:
Forest Bazar may delay dispatch to protect the plant.
Where reasonably possible, customers will be informed of significant delivery delays caused by weather or environmental conditions.
Forest Bazar makes reasonable efforts to package products securely according to their type.
Different products may require different packaging methods.
Live plants, fragile products, pots, gardening accessories, and other products may be packaged separately or using different protective materials.
Forest Bazar may use third-party courier and logistics providers for delivery.
Once a package has been handed over to the courier, delivery timing may depend partly on the courier's operational network.
Forest Bazar will assist customers in resolving reasonable delivery-related issues, but courier delays may be outside our direct control.
Customers must provide accurate:
Customers should ensure that someone is available to receive the order when delivery is attempted.
A delivery may fail because of:
Additional delivery or return charges may apply in certain circumstances.
Where Cash on Delivery is available, customers may pay the applicable order amount to the authorized delivery/courier representative upon receiving the order.
Cash on Delivery availability may depend on:
For prepaid orders, Forest Bazar will process the order after receiving and verifying the payment according to the applicable payment system.
If a prepaid order cannot be fulfilled, an eligible refund will be processed according to our Refund Policy.
For bKash payments, eligible refunds will be processed through the applicable bKash refund mechanism.
Customers are encouraged to inspect the package carefully upon delivery.
For products that may be damaged during transportation, customers should record an unedited unboxing video.
The video should show:
This evidence may be required when submitting a delivery damage or wrong-product claim.
If a product arrives significantly damaged, customers should contact Forest Bazar as soon as possible and preferably within 24 hours of delivery for live plants.
Customers may be asked to provide:
The claim will be reviewed according to our Return & Refund Policies.
If you receive:
please contact Forest Bazar immediately.
After verification, we may provide an appropriate solution, including replacement or eligible refund.
Products in the same order may sometimes be shipped:
Customers may therefore receive different products at different times.
For products purchased from different sellers through the Forest Bazar marketplace, delivery may be handled separately depending on:
Separate shipping charges may apply to different sellers or shipments where applicable.
Forest Bazar is not responsible for delays caused by circumstances beyond our reasonable control, including:
We will make reasonable efforts to assist customers when such delays occur.
If a customer refuses to accept a correctly supplied order without an eligible reason, the order may be returned to Forest Bazar.
Applicable delivery and return costs may be charged or deducted from any eligible refund.
Customers should contact Forest Bazar as soon as possible if they need to change the delivery address.
Address changes may not be possible after the order has been dispatched.
Additional delivery charges may apply if the change is accepted.
For shipping and delivery assistance:
Forest Bazar
Website: ForestBazar.com
Email: [email protected]
WhatsApp: 01316226677
Phone: 01316225577
Telephone: 09644228801
Business Address:
Adipat, Melandah-2010,
Melandah Bazar, Jamalpur, Bangladesh
Facebook: facebook.com/forestbazar
Forest Bazar will make reasonable efforts to provide safe, reliable, and timely delivery while recognizing that live plants and courier transportation may involve circumstances outside our direct control.
© Forest Bazar – All Rights Reserved
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